Shipping policy

Shipping Policy

Thank you for shopping with Opalinedesire. Below you’ll find information about our shipping process, delivery times, and order tracking.

All orders are processed within [1–3 business days] after payment is confirmed.

Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be delayed. We will notify customers of any significant delays.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Delivery times are estimates and may vary depending on location and courier delays.

We currently ship to:

Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to [24–48 hours] for tracking updates to appear.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping addresses.

If your package appears lost, please contact us at sales@opalinedesire.com

and we will assist you in working with the carrier.

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses.

If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damaged item and packaging.

We will review the issue and arrange a replacement or refund where applicable.

If you have any questions about this Shipping Policy, please contact us: